BCGame Terms & Conditions – Complete guide to using the platform

Creating an account on BCGame requires meeting certain specific conditions. These are in place to ensure the platform runs fairly and to protect all users.

• Age restriction: You must be at least 18 years old to create an account on BCGame. If a false age is provided at registration and later uncovered during KYC verification, the account and all associated balances will be forfeited.
• Single Account: Each person is permitted only one BCGame account. If multiple accounts are detected sharing the same device, IP address, or payment method, all accounts may be suspended.
• Providing Accurate Information: During registration, you must provide accurate details including your name, email, and phone number. BCGame is not responsible for any payment issues arising from an account created with incorrect or false information.
• Password Security: Your account password is entirely your own responsibility. Sharing it with anyone is strictly prohibited. If your password is compromised, notify BCGame immediately.
• KYC Verification: Identity verification will be required before withdrawals or upon exceeding certain limits. You may need to submit a copy of your national ID or passport. Withdrawals may be held until KYC verification is complete.

Knowing BCGame's deposit and withdrawal rules means your transactions should go through without any issues.

• Minimum deposit: The minimum deposit amount is ৳100. Deposits below this threshold via bKash, Nagad, Rocket, or any other method will not be processed.
• Withdrawal Rules: Before making a withdrawal, you must wager your deposited amount at least once — meaning you need to place bets or play games equal in value to your deposit. You cannot deposit and immediately withdraw.
• Payment Method Match: Use the same number or payment method for withdrawals as you used for your deposit. Withdrawing to a different number may require additional verification.
• Failed transactions: If a deposit fails for any reason, the funds should be returned within 24 hours. If not, contact support with your transaction reference number.
• Currency: All balances on BCGame are held in Bangladeshi Taka (BDT). Any currency conversion will be processed at the prevailing exchange rate.

BCGame offers a variety of bonuses and promotions. Each offer comes with specific conditions, and failing to meet them may result in the bonus being forfeited.

• Welcome Bonus: A welcome bonus on the first deposit is available to new members. To qualify, the minimum deposit requirement must be met and a specified number of wagers must be placed on designated games.
• Wagering Requirements: Each bonus displays a wagering multiplier indicated by the × symbol. For example, a ৳1,000 bonus with ×30 wagering means you must place ৳30,000 worth of bets before making a withdrawal.
• Bonus Expiry: Every bonus must be used within a set timeframe. Once the period expires, the bonus is automatically cancelled.
• Bonus hunting prohibited: Creating multiple accounts solely to collect bonuses, or wagering bonuses through low-risk bets, is considered bonus abuse by BCGame. In such cases, the bonus and any associated winnings will be voided.
• Cashback Bonus: Weekly or monthly cashback bonuses are calculated based on net losses. Cashback is credited directly to your balance and generally carries no additional wagering requirements.

Certain universal rules apply to all games and Sports Betting on BCGame. Individual games may also have their own specific rules.

• Minimum bet: The minimum stake for Sports Betting is ৳20. This limit may vary by game and is displayed within each game's interface.
• Provably Fair System: BCGame's casino and crash games run on Provably Fair technology. A tool to verify the result of every round is available within the game itself.
• Bet Cancellation: Once a bet is confirmed in Sports Betting, it generally cannot be cancelled. However, you may use the cash out feature if it is available.
• Event Cancellation Policy: If a sports event is cancelled, the corresponding bet will be voided and the stake refunded. For rescheduled matches, bets remain valid if the match takes place within 48 hours.
• System Errors: If a technical issue causes an abnormal result in any game, BCGame reserves the right to void that round and refund all wagers placed.
• Automation prohibited: Using bots or automated software to play games or place bets is strictly prohibited. If caught, your account will be terminated and all winnings will be forfeited.

BCGame places the highest priority on protecting users' data and funds. However, users are also responsible for taking steps to ensure their own account security.

• Data collection: BCGame collects information provided during registration, transaction data, and gaming activity records. This information is used solely for service operation and security purposes.
• Sharing with Third Parties: Users' personal information is never shared with advertisers or unauthorized third parties. Disclosure to government authorities may occur only when required by law.
• SSL encryption: All transactions and communications are secured with 256-bit SSL encryption. User passwords are stored in hashed form — no BCGame employee can view your password directly.
• Suspicious Activity: If BCGame detects unusual activity on an account, it reserves the right to temporarily suspend that account pending verification.

BCGame believes gaming should be a source of entertainment — not financial stress. That's why responsible gaming is an integral part of our platform's rules.

• Self-Limit Feature: Any user can set daily, weekly, or monthly deposit and betting limits from their account settings. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period.
• Self-Exclusion: If gaming starts to feel like a problem, users can voluntarily self-exclude for 6 months or 1 year. During this period, the account cannot be reopened.
• Cooling-off period: You can set a cooling-off period of 24 hours to 30 days for a temporary break. You will not be able to log in during this time.
• Reality Check: BCGame provides a session timer that periodically reminds you how long you have been playing and how much you have won or lost.

BCGame reserves the right to close a user's account under certain circumstances. Users may also close their own account at any time.

• Closed by BCGame: BCGame may terminate an account for violations of these terms, fraudulent activity, suspected money laundering, or legal reasons. Any legitimate balance will be returned within 30 days.
• Closed by user: You can close your account at any time by contacting support. Please withdraw your balance before doing so.
• Dispute resolution: If you have a complaint regarding a transaction or game outcome, please contact support first. Support will respond within 48 hours. If the issue remains unresolved, independent mediation is available.
• Appeals Process: If you have any objection to an account closure, email support@bcgame.ws within 30 days. Every appeal will be reviewed.

BCGame operates under an international gaming licence. It is the user's own responsibility to comply with the applicable laws of their country.

• User Responsibilities: Users are responsible for staying informed about the online gaming laws applicable in their country or region and for making decisions accordingly.
• Terms update: BCGame may update these terms and conditions at any time. For significant changes, users will be notified by email at least 14 days in advance.
• Language of Terms: These Terms & Conditions have been written in Bengali for the convenience of users in Bangladesh. In the event of any discrepancy in interpretation, the English version shall be considered final.
• Full agreement: These Terms & Conditions, the Privacy Policy, and the Responsible Gaming Policy together constitute the complete agreement between BCGame and its users.